Thursday July 08, 2010
WE HAVE PERFORMED A MAJOR SERVER MIGRATION AND ARE EXPERIENCING SOME TEETHING PROBLEMS.
IF YOU ARE EXPERIENCING ANY ISSUES OTHER THAN THE ONES BELOW
PLEASE CONTACT US AND WE WILL ENDEAVOUR TO FIX THE ISSUE
1-WHEN ACCESSING YOUR WEBMAIL ACCOUNT PLEASE USE
webmail.yourdomainname.com.au rather than mail.yourdomainname.com.au
2-IF YOUR WEBSITE OR WEBMAIL IS DISPLAYING "PLESK DEFAULT PAGE" LET US KNOW SO WE CAN FIX IT FOR YOU.
3-SNIPPET MASTER ISSUES BEING LOOKED IN TO - IN THE MEANTIME A WORK AROUND:
LOGIN, GO ADMIN -> GENERAL -> SET ENABLE EDITOR COMPRESSION TO NO. Please remember to save.
4-FTP Login: At this stage some clients may be having trouble accessing their site using FTP.
As a temporay fix please set your host name to 202.47.4.183.
5-This issus should now be resolved. If you still expreience this error, plase contact us.
Snippet Master is coming up with a "501 Not Implimented" error when trying to save or preview some pages.
We are looking into this issue.
